The troubles for Flight Sim Store continue for multiple users and developers. The latest developer to issue a statement regarding what their customers can do is from Majestic Software.
The developers behind the Q400 have given some instructions to customers who have previously purchased their aircraft from Flight Sim Store , as well as information on how to acquire updates etc. This information applies only to PILOT and PRO Editions of the Q400.
1. Acquire the full installers for your originally purchased Q400 Edition:
Since FSS no longer allows users to download products, we now provide the full installers of the MJC Q400 to all customers who purchased the Q400 from Flight Sim Store.
2. Where can Flight Sim Store users gain access to the new installers?
The new installers are accessible via the USER AREA which can be found on the Majestic Software website.
3. Customers would like to upgrade their existing Q400 edition.
Can write to our Support Department (support (at) majesticsoftware (dot) com). Be sure to include supporting credentials used for the purchase of your original Q400:
a. Order Number
c. Email address used with purchase
d. Full name used with purchase
e. Indicate which 64 bit version of the Q400 you are interested in upgrading to
Majestic join a long list of developers who have officially dropped out from supporting Flight Sim Store. Despite numerous attempts in the past, FSElite has yet to acquire a comment from Flight Sim Store owners.