Parallel 42 was one of Orbx’s first ever partners back in 2019. However that time has now come to an end with a statements from both sides confirming that Parallel 42 has parted ways with Orbx for future products and updates.
As of November 8th, customers will no longer be able to purchase new Parallel 42 products through Orbx. Furthermore, no further product updates for previously released products will be made available via Orbx’s services. Customers can still download their current purchases at their current update status.
In order to support customers, purchases from Orbx can be transferred to Parallel 42, where you’ll be able to receive product updates moving forward.
Parallel 42 cited that this move is to help customers access product updates quicker. Ed Correia said, “This next chapter is about taking full ownership of our customer experience, from first click to first flight (or drive!)”. He continued by saying that this move will enable Parallel 42 to “[deliver] updates, support, and immersive experiences faster, more securely, and more personally than ever before.”
Whilst Parallel 42 is leaving Orbx, customers will be able to still purchase from the Parallel 42, Contrail and the in-sim Marketplace. We asked why Contrail is still available, we were told the integration capabilities of both stores utilising Shopify enables customers to buy from Parallel 42 but still use the Contrail app to manage their products.
Both companies said that they wish each other well for the future, with Parallel 42 adding that they are grateful for the exposure and opportunity Orbx afforded Parallel 42 when they first came onto the scene. This enabled Parallel 42 the ability to develop products and eventually move towards being an independent developer with a store that is easy to use, navigate and see what products work for which simulator.
