The tragic situation for customers who continue to use FlightSimStore appears to be getting worse. Aircraft developer A2A has issued a statement urging their customers to not use FlightSimStore any longer. Much like the other developers who sell their products through FSS, they have completely lost contact with the store owners. The news comes from Scott at A2A via the forums.
At the moment, A2A products are still on sale via the store, but by the sounds of it, downloads are not reaching customers. However, A2A have provided those effected with a solution. You will need to head to the forums and PM Lewis. Make sure you let them see any proof of purchase and the team will be more than happy to help you.
A2A are also encouraging members of the community to file a complaint to abuse@rackspace.com. This is the hosting company FlightSimStore are using. It’s hoped that the more emails and complaints they receive, the quicker this situation can be resolved.
A2A are the latest in a long line of developers who have informed their customers of persistent issues with The FlightSimStore. Many developers have accused the company of not paying for products sold and numerous customers are not receiving products. Such developers include MilViz, Majestic and more.
FSElite have contacted the team at FlightSimStore multiple times with no response. Some of our team members also tried to contact them through Facebook with many comments being deleted and censored – proving someone is still active within the store community.
